Employer’s Agent 101: Overseeing Construction

Author: Bart Kolosowski
Published: November 21, 2023


Continuing our previous exploration of the initiation stage [Employer’s Agent 101: Starting a Project], we now focus on the Employer’s Agent (EA) role in the construction phase under the JCT DB 2016 contract form. For a full understanding, it’s advisable to review the earlier article, accessible here.

This article delves into the responsibilities and activities of the EA during this crucial stage of a design and build contract. Under this specific contract, the construction phase presents unique challenges and demands that the Employer’s Agent must skilfully navigate to ensure the project’s success.

The EA’s duties are diverse, encompassing overseeing contract documents, ensuring regulatory compliance, managing costs, and upholding quality standards. We will explore these aspects comprehensively, providing a detailed insight into the EA’s role during the construction phase. Let’s delve into these responsibilities, highlighting the critical role of an Employer’s Agent in steering the project effectively through this vital phase.


Site Visits and Quality Assurance

In the role of an Employer’s Agent (EA) during a design and build contract, conducting site visits and ensuring quality assurance are pivotal responsibilities. The Employer’s Agent should ideally make site visits at least once a month, though this frequency may vary based on project complexity and stage. These visits are crucial for monitoring the alignment of ongoing work with the contract requirements, the standards of workmanship, and the construction programme.

During these site visits, the EA closely examines the project’s progress against the established timeline. A key focus is on the quality of workmanship, ensuring that it meets the standards set out in the contract. The EA verifies compliance with the contract documents, ensuring the construction aligns with the agreed plans and specifications. Health and safety on the construction site are of utmost importance, and the EA must rigorously ensure that these regulations are strictly followed, safeguarding the well-being of all personnel on-site.


Meetings Coordination

As an Employer’s Agent (EA) in design and build contracts under the JCT DB 2016 form, facilitating and managing regular progress meetings is a fundamental aspect of the role. These meetings are vital for discussing the project’s current status and promptly identifying potential issues.

The EA’s responsibilities include chairing these meetings and ensuring that minutes are accurately recorded and distributed to all relevant parties. The agenda typically involves reviewing and addressing the actions identified in previous meetings. The contractor is expected to provide updates on the project’s progress, highlight any delays, and discuss prevailing challenges. Additionally, the EA oversees the discussion of contract instructions and coordinates subcontractor activities. Effective management of these meetings by the EA is crucial for the smooth and efficient progression of the project.


Overseeing Contractor Proposals and Ensuring Client Requirements

A key responsibility of the Employer’s Agent (EA) under the JCT DB 2016 form of contract in design and build projects is to oversee the submission and approval of the contractor’s proposals. This involves thoroughly examining the contractor’s plans and suggestions to ensure they align precisely with the client’s specifications and requirements.

The EA acts as a critical intermediary, reviewing the proposals for compliance with the project’s scope, quality standards, and budgetary constraints. It is essential that the EA comprehensively understands the client’s vision and objectives to evaluate whether the contractor’s proposals meet these expectations effectively. This review process may include scrutinizing design details, construction methods, materials, and timeframes proposed by the contractor.

Once the proposals are assessed, the EA is responsible for facilitating their approval or suggesting necessary revisions. This process ensures that all aspects of the construction align with the client’s needs and the project’s objectives. The EA’s diligent oversight in this phase is pivotal for maintaining the project’s integrity and ensuring client satisfaction.


Contract Instructions and Change Management

Managing contract instructions and changes requires precise and careful attention in the role of an Employer’s Agent (EA) under the JCT DB 2016 design and build contract. This involves issuing instructions promptly in a written format to maintain unambiguous records. When changes or variations are proposed, the EA is responsible for assessing and, where necessary, obtaining the client’s approval while considering the implications of these changes on costs and project timelines.

Furthermore, the EA is central to handling the contractor’s requests for information, necessitating a deep understanding of the contractual terms and conditions. Effective communication is key in this role, ensuring that any alterations or variations align with the JCT DB 2016 contract stipulations. This approach ensures adherence to the project’s objectives and fosters a cooperative and productive relationship among all stakeholders. The EA’s proactive and detail-oriented management in this area is crucial for the smooth progression and success of the project.


Project Time Management

In the context of a design and build contract under the JCT DB 2016 form, the Employer’s Agent (EA) is crucial in managing the project’s timeline. Effective time management by the EA entails vigilant monitoring of the project’s progress against the initial programme, ensuring that the project is on track for timely completion.

The EA must collaborate closely with the contractor and other professionals to gain insights into the work sequence to establish a seamless and efficient workflow. An integral part of this role involves advising the employer about potential delays and their implications, maintaining transparency and preparedness for any scenario.

Additionally, the EA is responsible for handling requests for extensions of time. These requests may arise due to unforeseen events or changes in the project scope. Proactive management of these aspects by the EA is essential to keep the project within its scheduled timeframe, thus protecting the employer’s interests and ensuring the project’s successful completion.


Valuations and Financial Management in Design and Build Contracts

In design and build contracts under the JCT DB 2016 form, the role of the Employer’s Agent (EA) in valuations and financial management is distinct and critical. Unlike a Contract Administrator in traditional contracts, the EA’s responsibilities in a design and build scenario involve more collaborative engagement with the contractor in the financial aspects.

The EA’s role includes overseeing the valuation process to ensure it aligns with the client’s budget and the contract’s financial framework. This includes working closely with the contractor to understand and evaluate the cost implications of design decisions and changes. The EA must ensure that the valuations reflect the true value of the work completed and any materials used, including off-site materials, if applicable, under the contract terms.

Furthermore, the EA is responsible for managing and advising on payment schedules, ensuring they align with the work progress. This requires a deep understanding of the project’s financial dynamics and the ability to foresee and advise on potential financial risks or challenges.

Regarding retention release, the EA advises the employer on the appropriate amounts to be retained and the timing of their release, balancing the need to safeguard the employer’s interests with fair treatment of the contractor. This role demands a strategic approach, balancing the financial interests of the client with the contractual and commercial realities of the project.

The EA may collaborate with a quantity surveyor for detailed financial analysis and valuation assessments, but the ultimate responsibility for ensuring that the financial aspects of the project align with the client’s objectives and the contract’s terms remains with the EA. This includes maintaining objectivity and impartiality throughout the financial management process, ensuring the project’s financial health and adhering to the JCT DB 2016 contractual framework.


Project Reporting to the Employer

In the context of design and build contracts under the JCT DB 2016 form, the Employer’s Agent (EA) is responsible for maintaining transparent and regular communication with the employer regarding the project’s progress. This encompasses consistent updates on task completion, adherence to the overall project timeline, and budget tracking.

An essential aspect of the EA’s role is to effectively communicate any risks or challenges that emerge, presenting them in a manner that is comprehensible and actionable for the employer. The ability to distil complex information into clear, concise terms is key in this role.

Creating comprehensive and regular reports for the employer is a fundamental duty of the EA. These reports should be well-structured, focusing on clarity and brevity while encompassing all critical aspects of the project’s progress and potential obstacles. This consistent reporting ensures that the employer remains well-informed about the project’s status, facilitating timely and well-founded decision-making.

The EA’s expertise in managing and presenting information plays a pivotal role in supporting the employer’s understanding and oversight of the project, ensuring they are equipped with the necessary knowledge to guide strategic decisions and actions.


Dispute Prevention and Resolution

In the Employer’s Agent (EA) role within a design and build contract, particularly under the JCT DB 2016 form, the prevention and resolution of disputes are critical functions. The EA’s approach to dispute prevention involves early identification and resolution of potential issues, leveraging their in-depth understanding of the project dynamics and contractual obligations.

Key to this role is the EA’s vigilance in monitoring the project’s progress and their proactive stance in communication. By maintaining regular and open lines of dialogue with all involved parties, the EA can address concerns and discrepancies early on. This proactive approach is essential in mitigating issues before they escalate into significant disputes.

The EA also plays an advisory role to the client regarding potential claims and disagreements. This advice is grounded in their thorough knowledge of the JCT DB 2016 contract terms and their practical application within the project’s context. The EA minimises misunderstandings and maintains a cooperative project atmosphere by fostering a collaborative environment and ensuring clear, consistent communication.

The strategy of preventing disputes rather than merely managing them is fundamental to the EA’s role. It contributes to a smoother project progression, helping to avoid unnecessary delays and additional costs, thereby safeguarding the project’s objectives and the interests of all stakeholders.


Communications Management in the Employer’s Agent Role

Effective communications management is a pivotal aspect of the Employer’s Agent (EA) role in design and build contracts under the JCT DB 2016 form. The EA must ensure that every piece of communication, whether it’s instructions, notices, or certifications, is accurately documented. This meticulous record-keeping is essential for maintaining a clear, transparent, and reliable documentation trail that can serve as a reference in case of any disputes or misunderstandings.

The EA is responsible for confirming verbal instructions in writing and issuing any necessary notices and certifications within the specified timescales. This diligent approach to record-keeping ensures that all activities and decisions are well-documented and traceable.

In addition to managing internal records, the EA must keep the client fully informed. This involves ensuring that the client is included in all pertinent communications and providing regular updates on the project’s progress and any issues that arise. The EA must balance the flow of information, ensuring that all relevant parties are kept informed without being inundated with unnecessary details.

The skilful management of communications by the EA is vital for the efficient and smooth operation of the construction project. It involves not just the transmission of information but also strategic information distribution, ensuring everyone has the necessary knowledge to contribute effectively to the project’s success.



In conclusion, the role of the Employer’s Agent (EA) in design and build contracts, particularly under the JCT DB 2016 form, is multifaceted and indispensable for the successful execution of a construction project. Throughout this article, we have explored various aspects of the EA’s responsibilities, from overseeing contractor proposals and managing project timelines to ensuring effective communication and preventing disputes. Each of these responsibilities highlights the EA’s integral role in steering the project towards its objectives while safeguarding the employer’s interests.

The EA’s duties require a blend of technical expertise, strategic thinking, and robust communication skills. Whether it’s through meticulous management of valuations and payments, proactive resolution of potential issues, or the strategic dissemination of information, the EA’s actions are pivotal in maintaining the project’s trajectory and integrity.

This comprehensive exploration underscores the importance of the EA in the design and build process, emphasizing their role not just as a facilitator but as a key player in driving the project to its completion. The EA’s involvement ensures that the project adheres to the agreed standards, timelines, and budgets, ultimately achieving the client’s vision and objectives.

As the construction industry continues to evolve, the role of the Employer’s Agent remains crucial in navigating the complexities of design and build contracts. Their expertise and oversight are invaluable assets in realizing construction projects that meet and exceed expectations, embodying both efficiency and excellence.


Read next in the series: Employer’s Agent 101: Closing a Project.

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